Privacy Policy — Spark Surge Doorstep Service Pvt. Ltd.
we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile application, and doorstep car wash services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, billing address, and vehicle details.
Payment Information: Payment card details or other payment-related information (processed securely through trusted payment gateways).
Usage Data: IP address, browser type, device information, and website usage statistics.
Location Data: For doorstep service scheduling and delivery.
2. How We Use Your Information
We use the information we collect for purposes such as:
To provide and manage car wash services at your doorstep.
To process payments securely.
To communicate with you about bookings, offers, and updates.
To improve our website, app, and services.
To comply with legal requirements.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
Service Partners & Employees for fulfilling your car wash request.
Payment Gateways for processing payments.
Legal Authorities if required by law.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking Technologies
Our website/app may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve services. You can choose to disable cookies in your browser settings.
6. Your Rights
You have the right to:
Access and request a copy of your data.
Request corrections to inaccurate information.
Request deletion of your personal data (subject to legal obligations).
Opt-out of promotional communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Spark Surge Doorstep Service Pvt. Ltd.
UGF SHOP NO.02, BABA COMPLEX, Jehta Mall Rd, LUCKNOW, Jehta, Uttar Pradesh 226102
Email: care@sparksurgecarwash.com
Phone: +91 9621123777, +91 8853237772